So, there’s no need to worry about quality or safety. Prices on the site are lower than elsewhere, as you buy pre-owned items. They wanted customers to have great pre-owned products, at good prices. Now, Back Market has offices in France, the United Kingdom, Germany, Spain and the U.S.A.

Sometimes, company workers will even make anonymous orders to ensure that the sellers are on top of their game. If a seller’s service drops in quality, the company puts them on probation. Sellers enlist items that customers have used and returned. If you’re lucky, you can get a device that’s as good as the original.
Back Market Reviews Summary
The website offers a wide variety of products, including smartphones, tablets, laptops, and more, so you’ll find great deals on top-quality products. Regardless of your choice of payment method, it’s easy for you to find the most attractive deals on your next purchase. This guarantee also applies to issues like battery life, confirming that you’re making a wise investment in your unlocked or carrier-specific handset. The platform ensures that not only are the devices genuine but also that sellers’ claims are accurate, offering the best deals for customers. Moreover, Back Market’s commitment to great customer service and clear communication with shoppers promotes a reliable experience for all. You can find an extensive selection of products on their platform, such as smartphones, laptops, and tablets.

Customer Reviews
Log into your Back Market account (if you haven’t already) and choose “Cancel my order” for the item you don’t want if it hasn’t already been sent. Simply deny the delivery of the parcel if your item has already left the warehouse. If you already own the product, sign into your account, choose “Ask for help” next to the appropriate order, and then specify the reason for the return. Older reconditioned items, however, do not necessarily need to have been owned previously. They simply relate to products that have been on the market for a longer period of time, during which time they may have developed problems or needed technology upgrades.
Is Backmarket Trade-in Program A Scam?
This section of Back Market isn’t as extensive as the others. Still, you’re bound to find something useful for a fraction of the original retail price. I don’t have any suggestions for the brand at this time. I got everything I ordered without any complications. I’d describe myself as a seasoned content creator and a licenced cosmetologist.

Honeylove Reviews: Honest Opinions On Bras, Shapewear, And More
In such cases, you’ll likely need to send it back for repair. This might be a hassle, but it’s standard for the industry. By following these tips, you’ll be able to find quality refurbished products at a reasonable cost, making Back Market an excellent choice for savvy shoppers like you.

Back Market Smart Watches Review
I paid for a year’s insurance, and cracked my phone my phone last year. I found out (through filing a claim) that you have to send your phone in, and they don’t offer replacement phones. As my job is on social media everyday, I couldn’t at the time send my phone in, so the claim was closed and I lived with a cracked phone for a while. From my end it looks like they’re doing whatever they can to get out of paying – not entirely surprising but I would NOT recommend this site now. Back Market offers some of the most affordable costs for purchasing a refurbished phone from a reliable supplier.
As a shopper on Back Market, you might wonder who is permitted to sell their products on this platform. Back Market rigorously questions potential sellers about their operations to maintain trust and authenticity. Based on E-E-A-T principles, this analysis relies on verified sources to provide trustworthy insights. Always cross-check recent reviews, as experiences vary. Rotita’s business model emphasizes free shipping over $69 and 30-day returns, but many users note hidden costs like return shipping fees.
Plus, orders are shipped for free within two business days of purchase and have a 30-day money-back guarantee. If customers need help, customer service support is available 24/7. It has commendable customer service and return policies. Plus it offers quality pre-owned items at attractive prices.
Is Back Market Legit? Don’t Buy Until You Read This
If you have more burning business legitimacy questions, why not check out our article on whether or not Temu is legit, or perhaps G2A. Bottom line according to Reddit is that quality can vary by individual seller, but Back Market themselves cover you with solid policies. An electronic item sold by Back Market has a minimum of 85% battery health the moment you receive it and should not decrease under 80% in the first six months. On the one hand, you can sometimes find an item at a fraction of the retail price. On the other hand, you might end up paying only a few dollars less than the retail price.
- That’s all.I don’t understand at all.Okay I understand with my fault.But why they bring it back with broken one?
- They want phones or appliances that work, especially those that are marketed at a reasonable price.
- I also don’t like to give my money away to big retail companies like Apple and T Mobile.
- You can find an extensive selection of products on their platform, such as smartphones, laptops, and tablets.
- To make sure customers are satisfied, Back Market tests and certifies each product is in pristine condition.
Amazon Renewed:
Offered £44 for a Samsung S9, sent phone in and was counter offered £1. On Sitejabber, businesses may not offer incentives or pay to remove reviews. The reasons above can lead one to believe that the company is trustworthy.
- Many users could even find a refurbished Apple iPhone 12 soon after the phone hit the retail stores in early 2021.
- You can find everything, not just limited to phones and tablets, but also gaming consoles, printers, blenders, washing machines, and hoverboards.
- On Sitejabber, businesses may not offer incentives or pay to remove reviews.
- Every product comes with a one-year warranty and return policy.
- I feel like it was too good to be true but once I received my product, I felt relieved and glad that I trusted the company.
Each device undergoes comprehensive testing to verify its functionality, and refurbishers use genuine or equivalent-quality parts during the refurbishment process. The platform also provides detailed product descriptions, including cosmetic grades, so buyers know exactly what to expect. It’s a legit business that offers high quality products at discounted prices. All products are certified by the manufacturer, and have been tested and checked for performance and reliability. Back Market is an online destination for pre-owned, tested and certified electronics.
Rest assured, our customer care agents are always at the ready, should any issues arise with the condition of your purchased item. The landscape of Back Market reviews paints a picture of a generally positive customer experience. Customers have reported a satisfaction rate that suggests Back Market devices often meet their expectations.
Refurbished home appliances may not be the first thing that comes to mind when thinking about Back Market, but they’re definitely worth checking out. From small kitchen gadgets like blenders and coffee makers to vacuum cleaners, the platform offers a variety of essential home appliances. These refurbished items come with the same warranty and quality assurance, making them an affordable alternative to buying brand-new.
Every purchase includes a minimum 1-year warranty and a 30-day money-back guarantee, allowing returns or refunds for defective or misrepresented devices. I purchased an Apple MacBook Air from Back Market a few days ago. The device arrived on time, in very good cosmetic condition, and works well. It’s too early to give a definitive opinion on the purchase.